Privacy Policy

1. Introduction

Proqure ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B steel marketplace.

2. Information We Collect

2.1 Information You Provide

When you create an account, submit an RFQ, send a quote, or contact us, we may collect:

• Company name and business details
• Contact person name and designation
• Email address and phone number
• Delivery address and location information
• Material specifications and procurement requirements
• Brand preferences and project details

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website or source

3. How We Use Your Information

We use your information to:

• Operate the marketplace and match buyers with sellers
• Display RFQs to matched sellers and quotes to buyers
• Communicate about RFQs, quotes, purchase orders, and support
• Improve our services and user experience
• Maintain business records and comply with legal obligations
• Send service-related communications (not marketing, unless you opt-in)

4. Information Sharing and Disclosure

4.1 Sharing Between Marketplace Users

Information needed to complete a transaction (for example company name, contact details on an accepted quote, and delivery location) is shared with the other party to that RFQ. We do not sell personal information.

4.2 Third-Party Service Providers

We may share information with:

• Hosting, database, and email providers that run the platform
• Payment processors if you use a paid Proqure service
• Service providers who assist with business operations

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our legal rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Business records related to RFQs, quotes, and orders are retained per applicable legal and accounting requirements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@proqure.in.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze usage. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: hello@proqure.in